Friday, 13 June 2014

Topic 12: Web Analytics


1) Looking at the site usage, what does the terms visits, page views and pages/visit mean? What does the bounce rate mean and does it vary much from day to day?

Visits:
Whenever someone opens the page of website it is called visit. A visitor can have multiple visits means he can open the website many times, each times visitor starts its session is counted as one visit.
Page views:
According to eBusiness glossary page views are the pages which will be logged each time that the tracking code will be executed.
Pages/visit:
It is the average page view of all visitors.
Bounce Rate:
According to eBusiness glossary, The Bounce Rate stands as the percentage of visitors who will first enter the web site and then leave it (bounce) rather than viewing other pages within the same site. It can be calculated as,   
Total number of visits viewing only one page
                                                           Total number of visits

2) Now look at the traffic sources report. What are the three sources of traffic and where has most of the traffic come from?
Below are the three sources of traffic,
1.      Search Engines
2.      Direct Traffic
3.      Referring Traffic

ü  The search engines such as Google enable people to search for something. People enter the keywords in search engine and search engine provides links to the websites relating to the keywords. A simple click enables people to go to the web site they were looking for.
ü  The direct traffic is from people typing the address of the web directly into the address bar.
ü  The referring traffic is the traffic which comes as a result of referring the website by other sites or some reference

Most of the traffic of the website has come from the direct traffic as we can analyze from below figures,
1
Direct traffic
44 %
2
Referring traffic
24 %
3
Search Engines
33 %


3) What was the most popular web browser used to access the site?
Internet Explorer was the most popular web browser to access the site.
4) How many countries did visitors to Folio spaces come from and what were the top four countries?
Visitors came from about 86 countries and top four countries were Australia, USA , UK and Canada.
5) Having clicked every possible link on my analytics, make a few comments on (a) What you can track, (b) What you can track over time and (c) What you can’t track.
a)
By clicking on web analytics i could track,
Ø  Visitors,
Ø  Map overlay,
Ø  Visitors overview,
Ø  Technical profile,
Ø  Visitor profiles,
Ø  Browser profile,
Ø  Traffic sources overview,
Ø  Content overview,
Ø  Search engines,
Ø  Referring engines,
Ø  Direct engines,
Ø  Visits,
Ø  Unique visitors,
Ø  Time on site,
Ø  Bounce rate,
Ø  New visits,
Ø  Detail of visitor’s country

b)
I can track all above over the time
c)
I was unable to track information about did visitors make purchases or just visited the website or how many visitors made purchases.
6) What do the following terms mean? These are just a few, you may like to add some more yourself.
High bounce rate
Bounce rate is the measurement in percentage of how many Web site visitors view only one page within website. High bounce rate means higher percentage of single page viewers.

Key words:
Key words are the specific words that are used by the people to search for the relevant required information.
Average Page Depth:
It is the average number of pages on a site that visitors view during a single session
Click through rate:
The percentage of individuals viewing a web page who click on a specific advertisement that appears on the page. Click-through rate measures how successful an ad has been in capturing users' interest.

Click
In his book, Schneider has defined click as below,
A click is an action taken when the visitor clicks a banner ad to open an advertiser’s page.
Cookie
A cookie is a small text file placed on Web client computers, to identify returning visitors (Schneider, 2007). Its small stream of data is passed between a web site and a user’s browser. When a user comes to the web site, the first thing a web site will do is to communicate with that browser, and ask it to return a cookie, this stream of data that was set by the server.
Impression
An impression is each time a banner ad loads.
Hyperlink
A hyperlink “points to another location in the same or another HTML document” (Schneider, 2007, p. 58). This link there for navigates a user to another section of the page or to a new page or site altogether.
Navigation
Navigation refers to how you find your way from one page to another on a Web site.
Page view
A page view is each page loaded by a visitor
Session
The period of time that a Web client is connected to the Web site is called a session.
Unique Visitors (or Absolute Unique Visitors)
A unique visitor is a statistic describing a unit of traffic to a Web site, counting each visitor only once in the time frame of the report.
URL:
Schneider has defined URL in following words,
URL (Uniform Resource Locator) is “the combination of the protocol name and the domain name” . This is used to uniquely identify and navigate to a web page.

Visitor
The person who visits the website is called visitor.
Visitor Session
The time period each visitor spends using website is called that visitor’s session
Comparison shopping
Comparison shopping is when purchaser makes comparison of quality, price and features of the commodities before purchasing them.

Cost per click
Cost-per-click is the average cost you paid for each click on your search ad(s).

CPM
This stands for cost-per-thousand impressions. A CPM pricing model means advertisers pay for impressions received.



Friday, 6 June 2014

Topic 11: Web 2.0/3.0


Exercise - select five applications that you have not heard of before from Popular URL's, or the webware awards and describe on your blog page how they could be useful to a business. 

Jamendo.Com – Music Website (http://www.jamendo.com/en/welcome)

Jamendo is an open community of music authors and a music website. It is known as the world's largest digital service for free music. Below is the information about it,
·         Jamendo is based on an economic model that grants free music downloads for web users, and also provides revenue opportunities for artists through commercial uses, via the licensing platform Jamendo PRO which sells licenses for music synchronization and background music.
·         Website is based in Luxembourg and has a community of 1.4 million members.
·         The site is available in 6 languages: English, French, Spanish, German, Italian and Polish.
·         The name "Jamendo" is derived from a fusion of two musical terms: "jam session" and "crescendo".
·         Users can listen to MP3 encoded audio files and download in MP3 and Ogg Vorbis formats. Listening and downloading is free, unlimited and without advertisements.
·         Each user has a personal account in which user enjoys extended features like creating playlists, bookmarking songs and albums, becoming a fan of an artist, sharing on social networks, reviewing tracks or albums, and donating to their favorite artists.
·         Latest version of the website features more promoting abilities. User can search songs by artists or titles and also by tag which are chosen by artists to describe their songs (genre, instrument, etc.). Jamendo is integrated within media players like VLC media player, Songbird, Clementine and Amarok 2.


Style hive-Fashion website: (http://www.stylehive.com/)

Stylehive.com is an online style club for people who live for fashion, design and shopping. It's where you meet your style muses and follow them as they discover and share their latest finds.
Part social-networking club, part pop-culture lab , Stylehive.com is one big ensemble cast of trendsetters creating, discovering and buying the next big thing!
A hip hybrid that connects online style addicts with one another, as well as to their favorite fashion, home goods, and other fun stuff, Stylehive.com has become the go-to address for all things fresh, hip, and now.becasue,
  • Every kind of retailer (from mass to the super-edgy) is here reaching shoppers on a global scale.
  • Artists with new fashion or design creations are introducing themselves and their wares to the public through Stylehive.com, gaining notoriety with customers, and developing mass followings through the intense word-of-mouth buzz the Hive creates.
  • Incredibly cool products discovered by Stylehivers all over the world pop up almost every minute of the day, with top names in retail, and trend spotters in every style field, gushing over their favorite new Stylehive finds.
By Adding Stylehive's style entertainment blog HiveDaily and new lookbook site StyleDiary into the mix we can have an unmatched destination for connecting the people who live for style, and want to share
Another exciting feature about stylehive is that you don't have to join the hive to enjoy it. Casual readers can just browse, search or subscribe to it via RSS. You'll discover and share what you find in the hive by exploring tags, individual people's hives, popular or recent bookmarks, and popular sites in the hive. Or, you can simply check out HiveDaily, which covers what trends our editors are seeing emerge in the Hive.

ZOHO: ONLINE OFFICE SUITE (http://www.zoho.com)

Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho.com has launched 25+ online applications — from CRM to Mail, Office Suite, Project Management, Invoicing, Web conferencing and more. Zoho has received numerous awards, including an InfoWorld 2009 "Product of the Year" award, a 2008 PC World "25 Most Innovative Products Award" and a 2007 TechCrunch "Best Enterprise Start-up."
Zoho.com is a division of Zoho Corporation, a privately-held and profitable company. With offices in CA, Austin, Chennai, Yokohama and Beijing, Zoho Corporation serves the technology needs of more than 9 million customers worldwide.


Time tracking: (http://tiktrac.com/)


Tiktrac.com has below amazing features,

·         Tiktrac makes you feel at home when you sign in with a comprehensive dashboard view. Any tasks that you're working on can be edited in place using Ajax, so there's no time lost managing your time.
·         Assign costs to times, using a flexible system that even includes tax calculations.
·         Tiktrac's sheets are incredibly flexible: creating anything from traditional time sheets to expense reports without the headaches of a spreadsheet. You can even Import existing time sheets from your spreadsheets!

·         Unparalleled reporting

·         Improve customer service: Search tasks and generate reports to produce more accurate quotes or invoices.
·         Track staff: Easily see what people are working on; create reports to analyze their performance.
·         Track costs: Keep tabs on clients owing money, see which clients bring in the most money, and create expense reports.
·         Export data as CSV, compatible with Excel or other popular spreadsheet programs. Or even export data with XML.




Data.com-Buy and sell Sales contacts (previously Jigsaw) https://connect.data.com/

Data.com is a dynamic community with connections to millions of B2B decision makers. It's the fastest way to reach the right people, and never waste time hunting down the wrong person again. Features of data.com include,
·         Continuously updated and accurate
·         All contacts complete with title, phone, and business email
·         Every level: staff to C-level