Friday, 13 June 2014

Topic 12: Web Analytics


1) Looking at the site usage, what does the terms visits, page views and pages/visit mean? What does the bounce rate mean and does it vary much from day to day?

Visits:
Whenever someone opens the page of website it is called visit. A visitor can have multiple visits means he can open the website many times, each times visitor starts its session is counted as one visit.
Page views:
According to eBusiness glossary page views are the pages which will be logged each time that the tracking code will be executed.
Pages/visit:
It is the average page view of all visitors.
Bounce Rate:
According to eBusiness glossary, The Bounce Rate stands as the percentage of visitors who will first enter the web site and then leave it (bounce) rather than viewing other pages within the same site. It can be calculated as,   
Total number of visits viewing only one page
                                                           Total number of visits

2) Now look at the traffic sources report. What are the three sources of traffic and where has most of the traffic come from?
Below are the three sources of traffic,
1.      Search Engines
2.      Direct Traffic
3.      Referring Traffic

ü  The search engines such as Google enable people to search for something. People enter the keywords in search engine and search engine provides links to the websites relating to the keywords. A simple click enables people to go to the web site they were looking for.
ü  The direct traffic is from people typing the address of the web directly into the address bar.
ü  The referring traffic is the traffic which comes as a result of referring the website by other sites or some reference

Most of the traffic of the website has come from the direct traffic as we can analyze from below figures,
1
Direct traffic
44 %
2
Referring traffic
24 %
3
Search Engines
33 %


3) What was the most popular web browser used to access the site?
Internet Explorer was the most popular web browser to access the site.
4) How many countries did visitors to Folio spaces come from and what were the top four countries?
Visitors came from about 86 countries and top four countries were Australia, USA , UK and Canada.
5) Having clicked every possible link on my analytics, make a few comments on (a) What you can track, (b) What you can track over time and (c) What you can’t track.
a)
By clicking on web analytics i could track,
Ø  Visitors,
Ø  Map overlay,
Ø  Visitors overview,
Ø  Technical profile,
Ø  Visitor profiles,
Ø  Browser profile,
Ø  Traffic sources overview,
Ø  Content overview,
Ø  Search engines,
Ø  Referring engines,
Ø  Direct engines,
Ø  Visits,
Ø  Unique visitors,
Ø  Time on site,
Ø  Bounce rate,
Ø  New visits,
Ø  Detail of visitor’s country

b)
I can track all above over the time
c)
I was unable to track information about did visitors make purchases or just visited the website or how many visitors made purchases.
6) What do the following terms mean? These are just a few, you may like to add some more yourself.
High bounce rate
Bounce rate is the measurement in percentage of how many Web site visitors view only one page within website. High bounce rate means higher percentage of single page viewers.

Key words:
Key words are the specific words that are used by the people to search for the relevant required information.
Average Page Depth:
It is the average number of pages on a site that visitors view during a single session
Click through rate:
The percentage of individuals viewing a web page who click on a specific advertisement that appears on the page. Click-through rate measures how successful an ad has been in capturing users' interest.

Click
In his book, Schneider has defined click as below,
A click is an action taken when the visitor clicks a banner ad to open an advertiser’s page.
Cookie
A cookie is a small text file placed on Web client computers, to identify returning visitors (Schneider, 2007). Its small stream of data is passed between a web site and a user’s browser. When a user comes to the web site, the first thing a web site will do is to communicate with that browser, and ask it to return a cookie, this stream of data that was set by the server.
Impression
An impression is each time a banner ad loads.
Hyperlink
A hyperlink “points to another location in the same or another HTML document” (Schneider, 2007, p. 58). This link there for navigates a user to another section of the page or to a new page or site altogether.
Navigation
Navigation refers to how you find your way from one page to another on a Web site.
Page view
A page view is each page loaded by a visitor
Session
The period of time that a Web client is connected to the Web site is called a session.
Unique Visitors (or Absolute Unique Visitors)
A unique visitor is a statistic describing a unit of traffic to a Web site, counting each visitor only once in the time frame of the report.
URL:
Schneider has defined URL in following words,
URL (Uniform Resource Locator) is “the combination of the protocol name and the domain name” . This is used to uniquely identify and navigate to a web page.

Visitor
The person who visits the website is called visitor.
Visitor Session
The time period each visitor spends using website is called that visitor’s session
Comparison shopping
Comparison shopping is when purchaser makes comparison of quality, price and features of the commodities before purchasing them.

Cost per click
Cost-per-click is the average cost you paid for each click on your search ad(s).

CPM
This stands for cost-per-thousand impressions. A CPM pricing model means advertisers pay for impressions received.



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